I am recently laid off and I want to use my time and money to move to NH. I have wanted to make this move for a long time. Below you will find a copy/paste of my resume. I am planning a weekend visit Friday Morning-Sunday morning with in the next couple of weeks.Feel free to contact me, email would be the most reliable way.
Thank you,
Rick Rock
Richard (Rick) Rock
121 Ford St., Three Rivers, Ma 01080
www.RickRock.net Sales@RickRock.net (413)388-3021
Summary of Qualifications
Computer Technician and Customer Service
Computer Certificates CompTia A+ Certified, Dell Laptop, Desktop, Server
Research Schematics and Parts books/software
A proven ability to complete customers’ needs in an expedited manner
Customer/Client service and phone skills
Work Experience
Entre' Computer Solutions 138 Memorial Ave, West Springfield, MA 01089 July 2013 – March 2017
Computer Tech / Deployment Tech
Windows 7 deployment in major health care & POS systems, including technical lead projects, project management, server refresh with POS, falcon gun and price checker staging
PC and Workstation deployment with switch management, planning and scheduling
Imaging, data backup/restore, specific software installation/configuration for various departments
Paint The Town
25 Bourne St, Three Rivers Ma 01080 March 2011-May 2013
UV Printer Tech, Production
Helped devise a useful production plan for a growing business.
Maintain, upgrade and monitor a secure network of computers and wide format printers.
Produce products on 2 Oce' Arizona 250 GT wide format printers.
New England Equipment 15 Third St, Palmer Ma 01069 July 2008-Dec 2009
Customer Service/Parts
Customer service in parts department
Billing and shipping from on location and warehouse
Inventory control & IT management
Rick Rock's Computer Services, Three Rivers, Ma. 01080 1998-Current
Owner/Service Tech
Repair computers and networks while providing customer service
Hardware, Motherboards, LCD, Hard Drives, CPU
Outsource for Galaxy Solutions, network and computer hardware repair
Custom Networks, 510 King St, Littleton, MA 01460 1998 to 2003
Service Tech
Windows computer repair, Y2K prep
Networking, hardware, software, virus repair
Cabling, broadband and routers
Education
STCC, Armory Square, Springfield Ma, 01102 1995-1998
Computer Sciences
Web Design
Boston College, 885 Centre Street, Newton Centre, MA 02459 2004
CompTIA A+ Certification Boot camp
CompTIA A+ Certification # COMP001002496311
Dell Certified, Web Based Dell.com 2013
Laptops
Desktop Technician
Servers
Computer Skills
Hardware: Troubleshoot and repair hardware issues including Motherboards on PC's and laptops, laptop power jack replacement, video cards, hard drives, HDD with imaging, HDD with back up, power supplies, Dvd/cd players and writers, laptop screen replacement, system fans and cpu fans, cpu and complete system builds.
VMWare: Some experience in server and POS VMware
Networking: LAN with broadband, routers, wireless, network management devices, switches
Security: Firewall, Anti-virus, virus removal & protection
Software: Quick books, Microsoft Office, UPS Worldship, Diagnostic, DenTrix, Windows , Imaging, Pedro,GoTomyPc, Crystal Reports, ResMes, Nuance Pdf