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Author Topic: Collection Specialist - Dover and Bedford  (Read 1155 times)

Rich T.

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Collection Specialist - Dover and Bedford
« on: August 14, 2012, 11:30:13 am »

The basic functions of the Collections Specialist are to; learn and strictly adhere to the Fair Debt Collection Practices Act (FDCPA) and maintain compliance with regulations throughout employment; learn and be continually familiar with the programs offered to borrowers of student loans; process accounts assigned to them accurately and with special care given by Delta Management; attempt to locate borrowers information through skiptracing techniques; maintain the highest level of accuracy and detail when documenting accounts and communicating with borrowers; collect balances and, if borrower is unable to make payment in full, obtain detailed information on the borrower and find a program suitable for both the borrower and Delta Management’ maintain and meet projected monthly goals as set by Delta Management’ accurately complete all forms and documentation as necessary; thoroughly document true and accurate records of all collection activity and skiptrace activity in Beyond database.

• 1-5 years previous collection of customer service experience
• No criminal record and ability to submit to drug, background and credit screenings
• Applicant in good standing with Federal Student Loans
• High School Diploma or equivalent

Full time (hourly rate) plus commissions and benefits.
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