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Author Topic: HP scroll on mouse pad not working  (Read 6039 times)
sonio
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HP scroll on mouse pad not working
« on: February 08, 2010, 10:43:11 pm »

Does anyone who may or may not be a computer expert or lawyer want to give me his/her professional advice on how to fix this scroller thing on my HP mousepad that isn't working?



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B.D. Ross
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Re: HP scroll on mouse pad not working
« Reply #1 on: February 08, 2010, 11:45:26 pm »

"Not working"?
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sonio
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Re: HP scroll on mouse pad not working
« Reply #2 on: February 09, 2010, 12:19:53 am »

yea.  Randomly it stopped scrolling.  (I realize that really isn't a grammatically correct use of the word random.  Bite me  Grin)

So the touch pad itself still works I just can't get the blasted thing to scroll!!!!
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Re: HP scroll on mouse pad not working
« Reply #3 on: February 09, 2010, 01:00:34 am »

You can't move the mouse pointer?
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sonio
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Re: HP scroll on mouse pad not working
« Reply #4 on: February 09, 2010, 09:44:37 pm »

I can move the pointer Smiley
I can't use the right side to scroll up and down anymore... Sad
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B.D. Ross
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Re: HP scroll on mouse pad not working
« Reply #5 on: February 09, 2010, 09:49:39 pm »

You can move the pointer... and you can click?

So, you can move your cursor over a "scroll bar" in a window like a web browser, and you click but it doesn't scroll the window? Yet you can click other things?
---edit---
And does that only happen in your web browser? (which I'm going to "guess" is firefox)
« Last Edit: February 09, 2010, 10:32:18 pm by B.D. Ross » Logged
sonio
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Re: HP scroll on mouse pad not working
« Reply #6 on: February 10, 2010, 10:55:20 am »

No.  It isn't the scroll function on the side of a window; yes I do use firefox Wink  It is the scroll function on the actual mousepad Cheesy
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KBCraig
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Re: HP scroll on mouse pad not working
« Reply #7 on: February 10, 2010, 11:41:37 am »

I'm trying to interpret here, and assuming this is an HP laptop with a trackpad ("mouse pad").

Many laptops have a couple of small, almost un-noticeable buttons right above the trackpad, with tiny LED status lights. Usually one turns the trackpad off (so you don't accidentally hit it while you have a mouse connected), and I believe I've seen one to turn off scrolling.

It's worth a look.
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B.D. Ross
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Re: HP scroll on mouse pad not working
« Reply #8 on: February 10, 2010, 11:49:00 am »

--you mean your mousepad has separate buttons for scrolling? (I 'sposed I should've asked for the computer model).

Hmmm. Are there any special programs you have running that control the touchpad? (check the taskbar in the lower right-hand corner). Perhaps you (or the Microsoft Instability Fairy) have changed a setting, disabling the scroll buttons.

Or, alternatively, enter the Control Panel, and go to Mouse (or whatever the Mouse-setup option is included in). See if the HP software has modified that, giving you extra options that might now be disabled.
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sonio
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Re: HP scroll on mouse pad not working
« Reply #9 on: February 11, 2010, 12:15:42 am »

Craig, it only has a function to turn off the pad as a whole not scrolling only, but thanks!  Smiley

Ross, I think the software is missing.  It seems to have just gone away... Sad  Syn-something.  But I went under mouse to try to update it and it wouldn't work Sad
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Re: HP scroll on mouse pad not working
« Reply #10 on: February 11, 2010, 12:52:07 am »

Craig, it only has a function to turn off the pad as a whole not scrolling only, but thanks!  Smiley

Ross, I think the software is missing.  It seems to have just gone away... Sad  Syn-something.  But I went under mouse to try to update it and it wouldn't work Sad

Synaptics probably. You can probably download the software,
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Re: HP scroll on mouse pad not working
« Reply #11 on: December 17, 2011, 12:23:46 am »

The Synaptics virtual scrolling option can be reset....


In the taskbar there should be a Synaptics icon - double click on it, go to "device settings," click "Settings" beneath the list window, click virtual scrolling, deselect horizontal scrolling, apply, re-select it, click apply
control panel > mouse may have the same options.

Hope this helps!
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Jerry
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Re: HP scroll on mouse pad not working
« Reply #12 on: December 17, 2011, 02:31:29 am »

The Synaptics virtual scrolling option can be reset....


In the taskbar there should be a Synaptics icon - double click on it, go to "device settings," click "Settings" beneath the list window, click virtual scrolling, deselect horizontal scrolling, apply, re-select it, click apply
control panel > mouse may have the same options.

Hope this helps!

Wow!  A helpful spammer.  Somebody from China with excellent English skills (or ability to cut and paste), spoofing a US IP address.
He just failed to notice this thread is over two years old, and his isp is on several spam blacklists.
They are having to work harder to get in.
« Last Edit: December 17, 2011, 04:45:53 pm by Jerry » Logged
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